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4.1. Why have you declined my credit card?

We haven't. We don't process credit cards. All online payments are managed by billing companies. So it is the billing company who declined your card, not we are. If you want to know the reason they did that you could write to their support and ask them about it. Here is the list of online billing processors we currently use:

CCBill
Epoch

Please also note that we do complain to billing companies about customers, who have a "bad" subscription history: several refunds, chargebacks, etc. So if your card doesn't work anymore for subscription, this can be a result of your chargeback in the past

4.2. My only credit card is declined by billing. How could I subscribe the site?

First, you could try subscribing via check payment or Web900 method. Second, at almost every one of our sites, there is an alternative billing option - check the link at the bottom of a join page.

 


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